DevOpsDays Philadelphia 2018 - How to infect your Organization with Humane Ops by Matty Stratton

DevOpsDays Philadelphia 2018 - How to infect your Organization with Humane Ops by Matty Stratton Richard Dawkins described memes as being a form of cultural propagation, which is a way for people to transmit social memories and cultural ideas to each other. Not unlike the way that DNA and life will spread from location to location, a meme idea will also travel from mind to mind. Getting your organization to take a step back and look at how ops affects people (awareness of alert fatigue, burnout risk, proactive/reactive approaches) can be a tough challenge. In this talk, I will discuss how the very DNA of an organization can evolve through the use of actionable communications from all levels - management, strategy, and practitioners. The “virus” of humane ops will infect your organization, providing a more sustainable approach to on-call, incident resolution, post-mortems, and more. There also will be copious references to the Neal Stephenson classic novel, Snow Crash. After this talk, you will have ideas