How to Build Customer Relationships: Crash Course Entrepreneurship #10

Like any committed relationship, the relationship between a business and its customers needs nurturing. And that shouldn’t come as a surprise! We need customers to run a successful business, and naturally they’re going to have certain expectations. So we want to make sure we deliver on those expectations and develop those relationships as our business develops. *** Crash Course is on Patreon! You can support us directly by signing up at Thanks to the following patrons for their generous monthly contributions that help keep Crash Course free for everyone forever: Eric Prestemon, Sam Buck, Mark Brouwer, Indika Siriwardena, Avi Yashchin, Timothy J Kwist, Brian Thomas Gossett, Haixiang N/A Liu, Jonathan Zbikowski, Siobhan Sabino, Zach Van Stanley, Jennifer Killen, Nathan Catchings, Brandon Westmoreland, dorsey, Kenneth F Penttinen, Trevin Beattie, Erika & Alexa Saur, Justin Zingsheim, Jessica Wode, Tom Trval, Jason Saslow, Nathan Taylor, Khaled El Shalakany, SR Foxley, Sam F