Two Hat: The ROI of Positive Communities & Content Moderation

#CMXSummit2020 #ROIofModeration The days of content moderation as a cost center are over. Today’s community professionals know that smart, efficient moderation isn’t just a nice-to-have — it’s an investment in your product’s future. Learn strategies, tactics, and supporting data to convince stakeholders that positive, welcoming communities are key to increasing user retention and revenue: