«Zero Trust» is for Networks, Not Your Teams • Matt Stratton • GOTO 2023
This presentation was recorded at GOTO Chicago 2023. #GOTOcon #GOTOchgo
Matt Stratton - Host of the Arrested DevOps Podcast & Director of Developer Relations at Aiven @MattStratton
RESOURCES
@mattstratton
ABSTRACT
The whole idea of DevOps was about how we could work together better. But we broke down silos, and instead built new walls. The concept of zero trust has been widely applied to network security, however, it’s not a great way to think about our teams. This talk will explore how to foster a culture of trust in organizations, with a focus on outcomes. Leaders and individuals alike play a critical role in establishing and maintaining trust, which is crucial for the success of any team.
One key aspect of building a culture of trust is facilitating and growing psychological safety within the team. This means creating an environment where individuals feel comfortable expressing their opinions, ideas, and concerns without fear of negative consequences. Moreover, trust is necessary for proper practices of Site Reliability Engineering (SRE) and DevOps, but often organizations lack the right setup to allow for it.
This talk will feature practices inspired from the field of Resilience Engineering as well as proven DevOps approaches, with a focus on how leaders and individuals can create an environment where trust is valued, encouraged, and fostered. Attendees will take away insights and actionable tips to bring back to their teams to create a more resilient and effective organization. [...]
TIMECODES
00:00 Intro
00:30 The hardest thing about DevOps
03:16 Resilience is a verb
08:22 Socio-technical systems
14:12 Conway’s Law
19:46 What is psychological safety?
24:17 Trust within teams
29:06 Trust of teams
35:13 Bring a brick, not a cathedral
40:13 Outro
Download slides and read the full abstract here:
RECOMMENDED BOOKS
Heidi Helfand • Dynamic Reteaming •
Diana Larsen & Ainsley Nies • Liftoff: Start and Sustain Successful Agile Teams •
Dr. Anne Rød & Marita Fridjhon • Creating Intelligent Teams •
Patrick M. Lencioni • The Advantage •
#PsychologicalSafety #DevOps #Teams #TechTeams #Resilience #ZeroTrust #Culture #SRE #CompanyCulture #Leadership #Rebound #Robustness #SocioTechnicalSystems #Diversity #Inclusivity #Trust #OpenOrganization #MattStratton
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