A Bold Plan to Transform Access to the US Social Safety Net | Amanda Renteria | TED

Digital public servant Amanda Renteria has seen that the millions of people who rely on government welfare services are often discouraged from seeking them out, frustrated and discouraged by long lines and unnecessarily complicated processes. At Code for America, Renteria is helping develop human-centered technology that “respects you from the start, meets you where you are and provides an easy, positive experience.“ She details the four factors that hinder effective delivery of government benefits and explains Code for America’s plan to bring user-centric, digital-first social services to more than 13 million Americans and unlock $30 billion in benefits for low-income families. This ambitious plan is a part of the Audacious Project, TED’s initiative to inspire and fund global change. Watch all the talks from this year’s cohort at If you love watching TED Talks like this one, become a TED Member to support our mission of spreading ideas: Follow TED! Twitter: Instagram: Facebook: LinkedIn: TikTok: @tedtoks The TED Talks channel features talks, performances and original series from the world’s leading thinkers and doers. Subscribe to our channel for videos on Technology, Entertainment and Design — plus science, business, global issues, the arts and more. Visit to get our entire library of TED Talks, transcripts, translations, personalized talk recommendations and more. Watch more: TED’s videos may be used for non-commercial purposes under a Creative Commons License, Attribution–Non Commercial–No Derivatives (or the CC BY – NC – ND 4.0 International) and in accordance with our TED Talks Usage Policy (). For more information on using TED for commercial purposes (e.g. employee learning, in a film or online course), please submit a Media Request at