COS - 214 - Lessons We Wish We Had Learned Before Managing/Leading People - Part 1

Crossover Episode!! In this episode, originally published on the Uncharted Veterinary Podcast, Dr. Andy Roark and Practice Management Goddess Stephanie Goss talk about the lessons they wish they’d known BEFORE they started managing people and leading teams! If you like this episode, you can check out part 2 over at the Uncharted Veterinary Podcast! LINKS: Uncharted Events: FREE CE: Updates in Canine Pancreatitis: Treatment Innovation with fuzapladib sodium for injection 2023 - Date: 8/8/2023, 12pm - 1pm EST Registration Link: Dr. Andy Roark Exam Room Communication Tool Box Team Training Course: Dr. Andy Roark Charming the Angry Client Team Training Course: Dr. Andy Roark Swag: All Links: ABOUT OUR GUEST: Stephanie Goss started in the veterinary field quite by accident but fell in love with the experience of being able to serve people and their pets. With over 15 years of experience both on the floor and in the office, Stephanie is passionate about staff education, team culture, management and training. Stephanie loves helping managers and owners control their inventory and leverage their profits by maximizing their home delivery using online pharmacies. She is a vet med nerd who loves to geek out about technology, especially Practice Management Software. She has experience as a practice manager in both private and corporate practices, ranging in size from one to seven doctors. She has experience as a consultant and trainer with AVImark software, paperlite/paperless transitions, practice management and staff. Stephanie is the Director of Community Development for the Uncharted Veterinary Conference. More notably she’s the co-host of the Uncharted Veterinary Podcast where her laughter highlights the start of every episode and her knowledge bombs reign down like massive chunks of enlightenment from on high.